6 Months Warranty of Vacuum Cleaner

6 Months Warranty on Vacuum Cleaners from Sehgal Motors

At Sehgal Motors, we believe in the quality and reliability of our products. That’s why we offer a comprehensive 6-month warranty on all vacuum cleaners purchased from us. Our warranty is designed to ensure your satisfaction and provide peace of mind with your purchase. Here’s what you need to know about our warranty policy:

What Does the 6-Month Warranty on Vacuum Cleaner?

Our 6-month warranty covers defects in material and workmanship. If you encounter any issues related to the manufacturing of your vacuum cleaners, we will address these problems at no additional cost. This includes:

• Motor Malfunctions: If the motor fails due to a manufacturing defect.
• Electrical Issues: Problems with the electrical components that are not due to misuse.
• Component Failures: Failures in parts such as the hose, brush, or filters that are defective.

What Is Not Covered?

The warranty does not cover damage resulting from improper use, accidents, or normal wear and tear. Specifically, the following are not covered:

• Physical Damage: Cracks, dents, or other damage caused by accidents.
• User Error: Issues arising from incorrect operation or misuse.
• Consumable Parts: Parts such as filters and bags that are intended to be replaced periodically.

How to Claim the Warranty

If you need to make a warranty claim, follow these steps:

1. Contact Us: Reach out to our customer service team via phone or email. Provide your purchase details and a description of the issue.
2. Provide Proof of Purchase: You’ll need to show a receipt or proof of purchase to validate your warranty claim.
3. Return the Product: We may ask you to return the vacuum cleaner for inspection. We will provide instructions on how to do this.
4. Repair or Replacement: If the issue is covered under warranty, we will repair the vacuum cleaner or provide a replacement, depending on the situation.

Warranty Process and Timelines

Our warranty process is designed to be quick and efficient:

• Initial Response: Our customer service team will respond to your inquiry within 48 hours.
• Inspection: If required, we will inspect the product and determine if the issue is covered under warranty.
• Resolution: Once the inspection is complete, we will repair or replace the vacuum cleaner as necessary. The resolution process typically takes 7-14 business days.

Customer Responsibilities

To ensure your warranty remains valid, follow these guidelines:

• Proper Use: Use the vacuum cleaner according to the manufacturer’s instructions.
• Maintenance: Perform regular maintenance, such as cleaning filters and checking for blockages.
• Careful Handling: Avoid physical damage by handling the vacuum cleaner with care.

Additional Support

If you have any questions about our warranty policy or need further assistance, our customer service team is here to help. You can reach us through our website, by phone, or via email. We are committed to ensuring that you have a positive experience with your vacuum cleaner and our warranty services.

Conclusion

At Sehgal Motors, we are dedicated to offering high-quality products and exceptional customer service. Our 6-month warranty on vacuum cleaners reflects our commitment to your satisfaction.