30 Days Extended Returns

30 Days Extended Returns from Sehgal Motors

At Sehgal Motors, customer satisfaction is a top priority. To ensure a seamless shopping experience, Sehgal Motors offers a 30 Days Extended Returns policy. This allows customers to return products within 30 days of purchase if they are not completely satisfied. Below is a detailed guide on how this policy works, ensuring you understand all aspects of the return process.

1. What is the 30 Days Extended Returns Policy?

Sehgal Motors’ 30 Days Extended Returns policy gives customers the flexibility to return items within 30 days of their purchase. This policy applies to most products, ensuring buyers have ample time to evaluate their purchases. If a product doesn't meet your expectations or requirements, you can return it easily within this period.

Eligibility for Returns

Not all products are eligible for the 30 Days Extended Returns. Below are the basic conditions for eligibility:

1. Product Condition: Items must be returned in their original, unused condition. They should include all original packaging and accessories.
2. Proof of Purchase: Always keep the purchase receipt or confirmation email. This will be required to process the return.
3. Non-Returnable Items: Some items like perishable goods, custom-made products, or specific clearance sale items might not be eligible for return. Check the product description before purchasing.

How to Initiate a Return?

Sehgal Motors makes the return process simple. To initiate a return:

1. Contact Customer Service: Reach out to the Sehgal Motors customer service team through their website, email, or phone within 30 days of receiving the product.
2. Provide Order Details: You’ll need to share your order number and details of the item you wish to return.
3. Return Authorization: The customer service team will provide you with a return authorization and guide you on how to send the item back.

Conditions for Returning Products

Sehgal Motors has a few important conditions for returning items. Understanding these can help you avoid unnecessary issues:

• Original Packaging: Items must be returned in their original packaging, including all parts, accessories, and manuals.
• Condition: The product should be unused and undamaged. Products that show signs of wear may not be accepted.
• Restocking Fee: Some returns may be subject to a restocking fee, depending on the product and its condition.

Refund Process

Once your return is approved, Sehgal Motors will initiate the refund process. Here’s what you can expect:

1. Inspection: Once the product is received, it will be inspected to ensure it meets the return conditions.
2. Refund Method: Refunds will be issued through the original payment method. If you paid by credit card or bank transfer, it may take a few business days to process.
3. Partial Refunds: In some cases, partial refunds may be given for items that are returned in less-than-perfect condition.

Exchange Policy

If you prefer to exchange your product rather than return it for a refund, Sehgal Motors offers an easy exchange option. Simply request an exchange when you contact customer service, and they will guide you through the process.

Return Shipping Costs

Depending on the reason for the return, you may be responsible for return shipping costs:

• Defective Products: If the product is defective or not as described, Sehgal Motors will cover the return shipping costs.
• Other Reasons: If you’re returning the product for other reasons, such as a change of mind, you may be responsible for the return shipping costs.

Exceptions to the 30 Days Return Policy

While Sehgal Motors strives to make returns easy, there are some exceptions:

1. Custom Orders: Custom-made products cannot be returned unless there is a defect.
2. Final Sale Items: Products purchased during clearance or final sales may not be eligible for returns.
3. Perishable or Hygienic Items: These products may not be eligible for returns due to safety and hygiene reasons.

Final Thoughts

Sehgal Motors’ 30 Days Extended Returns policy ensures customers have ample time to assess their purchases. This policy makes it easy to shop with confidence, knowing that returns or exchanges are simple and straightforward.