Any Product/item can be returned or exchanged if it is incorrect/ incomplete or defective/ damaged within 7 days after delivery. Sehgal Motors.pk reserves the right to reject a return request found misusing of our generous returns policy or a product received with missing tags and other components.

The Product must be like in same condition as delivered, Unused, same genuine condition and without any flaws. The product must include the original tags, with original packaging. Your item needs to have the order number or proof of purchase.

Call at our helpline 03111222357 at sehgalmotors.pk official contact helpline number and register your complaint and please get the updated address of return and send it by Pakistan post by courier express service available. Make sure it is packed properly. The return charges are beared by the customer. The company will not be returning any return charges or shipping charges to customer. The customer will only be refunded the principal amount of the product within one week of return

Once you have created your return request as described above, our customer care team will guide you to ship the product/item back to origin. Depending on the situation, you will either take your product / item to nearest drop-off point . There NO Pickup Service available.

Once we receive your item at origin, we will notify you on the status of your refund or exchange after inspecting the item. Although it depends on the criteria of product and your choice, the product is refundable or exchangeable.

Once your return is approved, we will initiate a refund to your preferred payment method within 1 week.

Transit time for the Exchange shipment is same as our standard delivery time (3 to 5 Business days) from the time exchange is shipped. You will be entitled to get an exchange of an equal value as your original order.